adu303 Casino & Sportsbook Data Care

This page describes what we collect when you use adu303 and how we keep that data protected. We collect personal information only when necessary to operate our platform, process payments, verify accounts, and comply with applicable law. Your data is encrypted in transit and at rest, and we do not share it with third parties except where required by law or to fulfil your requests.

We understand that privacy is essential. Our adu303 infrastructure is designed to minimise data collection, limit access to sensitive information, and provide you with transparency about how your data moves through our systems. We do not sell your data to advertisers or marketing agencies. All data handling on adu303 follows strict internal policies and applicable privacy regulations.

If you have questions about our privacy practices, contact our support team. We are happy to explain what data we hold, how we use it, and your rights to access or delete it. You can also refer to our Terms and Legal Notice for additional policy details.

What Data We Collect on adu303

When you create an account on adu303, we collect your legal name, date of birth, email address, and phone number. We use this information to verify your identity, communicate with you about your account, and comply with anti-money-laundering regulations. We do not share your name or contact details with third parties unless required by law or to process a payment dispute.

We collect payment information only when you deposit or withdraw. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation that the transaction occurred, but not your wallet credentials or full transaction history with the provider. If you use a bank virtual account (mobile banking, local payment, online payment, e-wallet), we receive your account number and transaction reference, but not your full banking credentials.

We collect account activity data: wagers placed, games played, deposits, withdrawals, account login times, and device information (IP address, browser type, operating system). We use this data to detect fraud, prevent abuse, resolve disputes, and understand how users interact with adu303. We retain this data for up to seven years to comply with regulatory requirements.

Location and KYC data

We ask for proof of identity and proof of address during account verification. You provide a photo of your ID (KTP, passport, or driving licence) and a recent utility bill or bank statement. We scan these documents automatically using optical character recognition (OCR) to extract key information. Once extracted, the raw images are deleted after 90 days; we retain only the extracted data (name, date of birth, address) for regulatory purposes.

We infer your approximate location from your IP address. We use this to detect fraudulent access attempts (e.g., login from a new city) and to ensure you are not accessing adu303 from a jurisdiction where our services are prohibited. We do not sell location data and do not use it for targeted advertising.

Cookies and tracking on adu303

We use cookies to maintain your session and remember your login preferences. These are first-party cookies (set by adu303, not by third parties) and expire when you log out or after 30 days of inactivity. We do not use cookies for tracking or profiling beyond what is necessary to operate the platform.

If you access adu303 via our mobile app, we do not use cookies. The app maintains your session in its local storage, which is encrypted. We do not use app-based tracking for advertising or analytics beyond standard platform performance monitoring.

How We Use Your Data on adu303

We use your personal data primarily to operate adu303: processing deposits and withdrawals, settling wagers, verifying your identity, detecting fraud, and responding to your support requests. We also use your data to comply with legal obligations, such as anti-money-laundering checks and regulatory reporting. We do not use your data for marketing emails or promotional outreach unless you explicitly consent.

We may use your email address to send you account notifications (login alerts, withdrawal confirmations, account security updates) and to respond to your support enquiries. We will not send you marketing messages unless you opt in. You can unsubscribe from non-essential emails at any time by contacting our support team.

We process your data in the context of Liga 1, Piala AFF, Champions League, and other sports markets. Your wager history is analysed to detect patterns consistent with fraud or market manipulation. Account activity during major events like Idul Fitri, Idul Adha, or Imlek is monitored to ensure normal operations. None of this analysis is used for individual profiling or discrimination.

Data Retention and Your Rights on adu303

We retain your account data as long as your account is active. If you close your account, we retain transaction records for up to seven years for regulatory and anti-fraud purposes, but we delete or anonymise your personal details (name, contact information, address) within 30 days of closure, unless we are required to retain them by law.

You have the right to request access to your data, to correct inaccurate information, or to request deletion where not legally required. To exercise these rights, contact our support team. We will respond within 30 days. You also have the right to data portability: we will provide your account history and transaction records in a standard format (CSV or JSON) upon request.

Our adu303 servers may sit outside your jurisdiction. If you are in Indonesia and our servers are located in Singapore or another country, your data may be processed outside Indonesia. By using adu303, you consent to such international data processing, subject to the same level of security and privacy protection we apply domestically.

Third-party processors and partners

We use third-party service providers to support adu303: payment processors, cloud hosting providers, email delivery services, and fraud detection systems. These third parties process your data only on our instructions and are contractually bound to maintain confidentiality and security. We do not share more data with third parties than is necessary.

We may disclose your data to law enforcement, regulators, or courts if legally required. We will notify you of such disclosure unless prohibited by law. We do not share data with third-party advertisers, data brokers, or analytics firms.

Contact Us About Privacy on adu303

If you have concerns about how we handle your data, or if you believe we have breached your privacy rights, contact our support team. We are available via email and live chat during operating hours. For data protection enquiries, you may also write to us with details of your concern.

We take all privacy complaints seriously and will investigate and respond within 14 days. If you are unsatisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.

This privacy policy is effective immediately and applies to all adu303 users. We may update this policy to reflect changes in our practices or applicable law. We will notify you of significant changes by email or by prominent notice on adu303. Your continued use of adu303 after changes are published constitutes acceptance of the updated policy.